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Frequently Asked Questions

What types of properties are available for rent with Lunabase?

We offer a variety of properties including modern condos, luxury homes and are expanding our portfolio to cozy beachfront cottages, and luxurious villas. Each listing includes high-quality photos and a detailed descriptions to help you find the perfect match for your stay.

Does Lunabase offer waterfront apartments and homes in Miami?

Yes, Lunabase does offer waterfront living options in Miami that cater to those searching for a variety of waterfront and ocean view residences. In fact, most Lunabase Miami properties have water views and are suitable choices for those looking for waterfront apartments in Miami. Lunabase Miami properties are praised for their blend of modern comfort and rejuvenation, making them great matches for those seeking Miami waterfront apartments for rent.

How do I check availability and book a property?

You can check the availability of each property directly on our booking site (www.book.lunabase.io) by entering your desired dates. If the property is available, you can book instantly online. For any assistance or special requests, please contact our customer service.

What are the check-in and check-out times?

Standard check-in time is at 3 PM and check-out is at 11 AM. We offer flexible check-in and check-out times subject to availability. Please inquire about the possibility when making your booking.

How do I check availability and book a property?

You can check the availability of each property directly on our website by entering your desired dates. If the property is available, you can book instantly online. For any assistance or special requests, please contact our customer service.

Is there a minimum stay requirement?

Yes, we typically require a minimum stay of 3 nights in our homes, and the minimum stays in our condos depend on the building requirements, ranging from 3 to 90 days.

Are the rentals child-friendly and/or pet-friendly?

Many of our properties are child-friendly, and we also have a selection of pet-friendly accommodations. Please refer to the individual property descriptions for specific amenities and restrictions.

What amenities are included with my rental?

All of our rentals come with essential amenities including Wi-Fi, air conditioning, fresh linens, and towels. Most properties also include fully equipped kitchens, laundry facilities, and access to pools or fitness centers.

Is parking available at the rental property?

Most properties offer parking facilities; some may be included in the price while others may require an additional fee. Please check the property listing for detailed information on parking availability.

How do we handle emergencies or issues during the stay?

We have a 24/7 customer support line to assist you with any emergencies or issues that may arise during your stay. Contact details will be provided upon booking confirmation.

What is the cancellation policy?

Our cancellation policy varies by property and is clearly stated on each listing. We recommend reviewing the policy carefully before making your booking to understand the terms and conditions.

Why should I book with your short-term rental business?

Lunabase pride itself in offering a personalized experience with high-quality properties in prime Miami locations. Our dedicated team ensures that each guest has a memorable stay with top-notch customer service and local recommendations.

How do I extend my reservation?

Please contact your Lunabase host to extend your reservation. If the dates are available, they will be able to extend your reservation!

What happens if I need to leave before my checkout date?

Please see our cancelation policy for details.

What restaurants, coffee shot and lounges are nearby?

Please see our page of recommendations: https://miami-guide.lunabsestays.com/recs/miami

Do you provide daily housekeeping services?

We do not provide turnover housekeeping services, but we do offer housekeeping services a la carte at an additional cost which must be scheduled 24 hours in advance.

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